IT Support Engineer

Your new company

We are New10, a financial service scale-up initiated by ABN AMRO Bank. At New10 we believe that business financing should be easy and accessible. Our purpose is to empower businesses to access the funding they need. Though our mission is simple, our ambition is bold: become the #1 engine powering North-West European SMEs. 

We are on a quest to transform the financing ecosystem by using the speed and innovative strength of a fintech with the expertise and funding of a bank to deliver a fast, simple, and clear financing experience to SME businesses. To support our growth towards this ambition, we’re looking for a person who is ready to challenge their skills and willing to grow in our environment. To help us expand we are looking for a new IT support engineer.

Your job

In this role, you will work in a small team of IT engineers, providing daily support in our IT landspace of New10. This means handling all hardware (Mac, network equipment, peripherals), software (Office365, Azure (Entra ID), SSO, MDM, productivity & collaboration tools, and at the same time also managing our processes around on- and offboarding, support & service to our employees, roles & permissions structures, and much more.

• Daily support of our employees and our systems
• Meeting room checks Office device checks to make sure everything is up and running
• Handling onboarding and offboarding process including an IT Onboarding session
• Asset management tasks and disposing and refreshing devices

We’re looking for someone who has... 

• At least 3 years of experience in similar role
• Extensive knowledge of Microsoft Azure (Entra ID), Exchange and Microsoft Office 365 knowledge.
• Experience in managing macOS devices in a business environment
• Basic understanding of MDM solutions (JAMF, Intune)
• Knowledge of Microsoft PowerAutomate is a plus

Our New10 culture

At New10 we put our people first. We offer an open, collaborative and supportive working environment and guarantee every New10er that they’ll have a tremendous opportunity for long-term growth and learning. Between the 130 of us, from 25+ different nationalities, we are: 

• Entrepreneurs ourselves, thinking on our feet and making sure the right things happen 
• Genuinely interested and curious, looking to deeply understand our customers and their context 
• Driven by data, embracing creativity and exciting technologies 
• Open-minded, bringing fresh perspectives and jumping at the opportunity to build an effective team together  

We offer

• The unique opportunity to grow with a fast-growing fintech scale-up backed by one of the largest banks in the Netherlands  
• Gross monthly salary between €3.329 and €4.755 (based on 36 hours) including 8% Holiday Allowance and 11% benefits budget
• Working-From-Home-Allowance (€3 p/day) and €1000 annual development budget
• Great pensions scheme 
• Private and Business use of the NS (Dutch Railway) Business Card and Phone Subscription  
• 5 weeks of paid holiday and the possibility to buy more holidays using your Benefit Budget  
• Hybrid way of working, balanced with office life and in-person events at our fantastic offices near Amstel Station with nerf guns, hoverboards and table football & events like summer parties, wine tastings, hackathons, winter sports, weekly animal-friendly office day and much more 
• The possibility of working from abroad plus access to all Spaces offices worldwide
• Apple Gear for work

Interested?

Please submit your C.V. and Cover Letter via the Application button. If your profile looks like a match, we’ll invite you for a first informal conversation with one of our team.  
Here’s what you can expect about our hiring process: 

• Step 1: 20 min introduction call with the hiring manager  
• Step 2: 2 Interviews with New10 colleagues focusing on 1. Experience and 2. Culture match   
• Step 3: Case and Presentation  
• Step 4: Final job offer 
• Step 5: Awesome onboarding  

For more information, please contact Bence Dóra (bence.dora@new10.com).  

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.