What you are going to do

You will be responsible for the success and implementation of our commercial Data & AI services. These are key in providing commercial data about our customers in a central and uniform way to be leveraged by our business domains. By delevering AI capabilities, you open new opportunities for our teams to improve their processes.

You are a true ambassador of data driven use cases and help the business domains understand the opportunities at their doorstep. Some examples of those are real-time marketing propositions based on customer engagement, cost savings through reduction of manual labor or prevention of mistakes & fraud.

With the availability of more commercial data and the emergence of solutions where this data can be leveraged it is your task to manage the workload of the team. Manage the product backlog, communicate with stakeholders and make informed decisions about the roadmap to meet business objectives.

What does your team do?

Your team offers multiple services:

Commercial Data Streaming – by connecting the data real-time we can enable marketing automation to deliver propositions to our customers which are accurate and timely;
Customer 360 graph database – Based on the relationships between the data we can traverse these to build a full understanding of our customer;
PowerBI connection to customer data – for easy self-service and reporting by our data driven colleagues.
AI solutions

As such most of the activities the team undertakes are:

Collaborate with the business on Data & AI usecases to improve our operational efficiency or unlock value existing within the commercial data available in Bank
Provide support to our Data Engineers & Data Scientists by creation of AI Building blocks
Own the Customer 360 graph database – with its rich customer data we can enable our Data & AI use cases
Maintain the connections with the data lakes to ensure we have the data aggregated to enable the insights needed
Enable our analysts to do report outs & exploration of our customer data using PowerBI.

We see an emerging need for centralizing Data & AI knowledge and provide solutions to easily start leveraging AI. For this we envision the team to start delivering ‘AI Building Blocks’. As a product owner you will work together with our Head of AI and NN group to create a vision on this.

Responsibilities in this role

Work with stakeholders to define long-term vison for the Data & AI platform and set clear, measurable goals for its development
Develop and maintain a prioritized product backlog, making decisions based on business value and technical feasibility, ensuring successful and effective implementation of the platform and services
Collaboration with Payments domain to deliver marketing & fraud business cases;
Conveys the product vision and product strategy to the members of the team, inspiring them to create extraordinary results
Constantly analyze emerging trends in the market in partnership with the Head of AI at Bank to evaluate which are relevant
Act as a bridge between the platform team and stakeholders, gathering feedback and ensuring needs are understood and managing expectations
Ensures that the user stories are well formulated and aligned with the product strategy;
Identify and mitigate risk related to the Advanced Business Analytics Platform including technical challenges, data quality issues and regulatory compliance
Plays a key role in the Product Increment (SYNC) planning, ensuring realistic goals for each quarter

What we offer you

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves.

We offer you:

A unique opportunity to help unlock the value locked in the data at NN Bank;
Salary between €5,597,- and €7,996,- depending on your knowledge and experience (based on 36 hours/week). Less or more hours can be discussed
13th month and holiday allowance are paid with your monthly salary
27 vacation days (based on 36 hours/week) and one Diversity Day
A modern pension administered by BeFrank
NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can expense the kilometers travelled
Allowances for setting up your home office and for internet use

It is important to us that you continue to develop yourself. We give you the space and the confidence to grow in your career as well as a person. We help you with:

Plenty of training and learning opportunities in our Learning & Development Centre
A large (international) network of colleagues who are keen to share their knowledge with you through the NN Product Owners Guild
The autonomy to steer your own development path

Who you are

We are looking for colleagues that are good at what they do and are also nice to work with. You bring a positive mindset and energy, which makes you an inspiration to collaborate with. You always have new ideas, you see possibilities and learn from situations. Furthermore, you recognize yourself in (multiple) of the following skills and experiences:

Hard skills - You are good at what you do
- Proven experience in previous roles as Product Owner
- Experienced at shaping vision and strategy for a digital product
- Proficiency in making roadmaps and working in an agile workflow
- Understanding of event streaming, batch processing and ETL of data
- General understanding of Databricks, PowerBI, Apache Kafka and Neo4J
- Experience with data governance & lineage
- Dutch language proficiency is a bonus
- Proficiency in cloud technologies (mostly Azure)
Soft skills - You are nice to work with
- Teamwork and collaboration over personal success
- Seek first to understand, then to be understood
- Focus on solving important business and user problems by empathizing with the end user. You are naturally customer obsessed
- You bring a certain drive and want to be successful at creating business value for NN

Who you will work with?

The Technology & Transformation (T&T) domain is responsible for the (tech) transformation of NN Bank. Your team is part of the Platforms & Enablement department and reports to the Manager Platforms alongside the teams responsible for Platform Services and the Integration Layer team. Although their targets are very different, they all serve the same shared mission: